Knowledge Base.
Explore helpful articles to find answers to your questions — day or night.
What do I need to rent a car?
A valid driving licence, your passport or Lebanese ID, and a credit card in the main driver's name for the security deposit.
Read article Booking & documentsHow do I make a reservation?
Book online in under a minute, call our HQ desk, or message us on WhatsApp 24/7.
Read article Booking & documentsCan I modify or cancel my booking?
Yes.
Read article Booking & documentsCan someone else drive the car?
Yes, additional drivers can be added to the rental agreement.
Read article Insurance & safetyAre your cars insured?
Yes — every NN vehicle is fully insured.
Read article Insurance & safetyHow do you check the vehicles?
Every vehicle undergoes an exhaustive 50-point diagnostic inspection before each handover.
Read article Insurance & safetyWhat happens if the car breaks down?
Call our 24/7 support line.
Read article Delivery & airportDo you deliver to Beirut airport (BEY)?
Yes.
Read article Delivery & airportCan you deliver to my hotel, home or office?
Yes — we deliver anywhere in Lebanon, from your hotel concierge to your office door.
Read article Delivery & airportWhat are your opening hours?
Our corporate office in Antelias is open Monday to Saturday, 08:00 – 18:00.
Read article Pricing & paymentAre there hidden fees?
Never.
Read article Pricing & paymentHow can I pay?
Payment is made at pick-up.
Read article Pricing & paymentDo you offer long-term or monthly rentals?
Yes.
Read articleStill need help?
Talk to our concierge team — we answer 24/7.